Posts tagged as:

customer service

Seven Examples of Twitter Innovation

by Susan Cato on June 5, 2009 · 1 comment

Previously Twitter-resistant, I am now a Twitter-convert and continue to be inspired by ways that people and organizations are using Twitter. Please let me know if you have any examples you would like to share and I will link to them!
Seven Examples of Twitter Innovation:

City of San Francisco 311 program
People can send direct messages to [...]

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Why can’t life be like Zappos.com?

by scato on January 15, 2008 · 0 comments

I am a Zappos.com junkie - I spend hours on that site browsing shoes, adding things to my favorites, sharing with friends - who knew that there could be a ’social media’ outlet for the shoe-obsessed? Don’t get me wrong - you will not get the best bargain on shoes here, what you will get [...]

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